Travel Smart. Stay Fit. Go Wilder
From the concrete jungle to mountain trails, Wilder Haus gear keeps you moving strong, packing smart, and ready for every adventure
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Frequently Asked Questions
Are your products suitable for outdoor adventures as well as city travel?
Yes! Our products are designed to perform in both rugged outdoor adventures and everyday city travel, giving you durability, comfort, and style wherever you go
How can your products make travelling easier?
Our lightweight, durable designs reduce strain, keep essentials organised, and offer all-day comfort - so you can focus on enjoying your journey, not carrying it
Where are you located?
We are proudly Australian owned and operated 🇦🇺
How much does shipping cost?
Shipping is free on all orders to Australia 🇦🇺
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at wilderhaus.shop@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Wilder Haus, our mission is to empower Australians who are passionate about travel and fitness with innovative, durable products that support freedom, health, and adventure - helping every journey feel lighter, stronger, and endlessly more rewarding
Fast, Free & Secure Shipping Australia Wide
Adventure waits for no-one - but with fast, free, and secure shipping Australia-wide, your gear arrives safely and quickly - so you can focus on the journey ahead